Delivery Information

We are committed to ensuring that your pets get their stylish clothes and accessories as quickly as possible! Below is all the information you need regarding our delivery process:

Processing Time

• Orders are processed within 1-2 business days (Monday – Friday, excluding holidays).
• Once your order is processed, you will receive a confirmation email/text message.

Delivery Options

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days for those urgent pet fashion needs!

All orders are shipped from the UK

International Shipping

• We offer international shipping to select countries. Delivery times and costs vary depending on the destination.
• Please note: Customs and duties fees may apply for international orders and are the responsibility of the buyer.

 

Missing or Delayed Packages

If you experience any delays or issues with your delivery, please don’t hesitate to contact our customer service team at info@tommyandbori.com . We’re here to help!